Audi El Paso is here for you in these uncertain times. Covid-19 has touched everyone of us in the greater El Paso community. And whether you are looking to take advantage of our safe online car shopping experience with our exclusive AcceleRide® platform or if your vehicle is need of maintenance with or our Audi Service Center, be assured that we have implemented new steps to insure the health and safety of our customers and employees. This includes ongoing sanitation, social distancing, and complimentary local pick-up and delivery. We're all in this together, and we're ready to help you in this time of need.

Audi is Here For You

As we all are experiencing an unprecedented challenge due to the Coronavirus (COVID-19), Audi is doing what we can to help and support the community in the best possible way. With employee safety as our top priority, we are taking all necessary actions to support our clients through this difficult phase of uncertainty. Our customer-support call center and Audi Financial Services will remain open and accessible 24/7 to serve each of our valued customers.

 

To keep both employees and patrons safe and to reduce the community spread in our locations we are:

  • Taking all precautions in accordance with CDC guidelines at our dealerships
  • Enforcing safety guidelines, including social distancing, continuous sanitizing of our onsite vehicles, keys and surfaces. Increasing the availability of hand sanitizers and disinfectant wipes at all of our facilities
  • Adding online buying and "free delivery" for both car buying and services at most of our dealerships
  • Helping our independently owned dealers to operate and take the essential steps to protect their clients and employees
  • Practicing and ensuring social distancing while keeping the essential work facilities safe and clean

How is Audi helping During COVID-19 Pandemic

In this challenging time, it becomes our responsibility to ensure that we follow the CDC and government guidelines, and take actions to stop spreading the virus. We are encouraging social distancing to reduce the spread and protect our loved ones. We are asking all Audi employees in our corporate and regional offices to work remotely until further notice. For those employees working in the ports, factories and service centers and handling the critical business, we are ensuring that the work facilities and operating practices support a very safe and secure environment.

Transportation is an essential service in the United States and we're doing our best to keep our community members moving. While many of our dealers are closed for sales, they are still providing online service with delivery to ensure our customers remain mobile. Our customers now can easily manage their accounts through MyAudi online financial services. With this program, you can:

  • Request a deferral of your monthly payments
  • Request a lease extension
  • Get answers to any leasing or EMI questions
  • View statements, manage and make payments

How Audi is Responding to the Coronavirus | Audi El Paso